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Duplicate SLA

BESSAULT ALBERIC
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August 8, 2023

Hi,

is it possible to duplicate or mass update SLA ?

I setup a SLA in one projet and I want this SLA to be sthe default SLA for all projects.

thanks for you support

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Kris Dewachter
Community Leader
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August 8, 2023

Hi @BESSAULT ALBERIC 

Unfortunately not by default. SLA's are project specific and can not be copied or set "general'.

But maybe there is a marketplace app that provides this functionality.

Best regards,

Kris

BESSAULT ALBERIC
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 8, 2023

Thx, I did it one by one ...

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Kateryna_v_SaaSJet_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
September 26, 2023

Hi @BESSAULT ALBERIC 

Welcome to the Community!

You can use an application from the Marketplace to implement this. It is impossible to create one SLA for several projects at once, but by using the SLA Time and Report for Jira Cloud add-on (developed by my team), you can freely copy existing SLA configurations by changing the project.

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Try it yourself with a 30-day free trial.

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