Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Does "Channel or user" field in A4J "Send Slack message" action take smart values?

TJ
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 13, 2023

I cannot seem to get my automation to send a direct message to a user (myself in this case) rather than a public message to a channel specified in the webhook. 

Neither that works the way I would want (with a smart value) nor if I simply have my @SlackId put in there. I've checked with an audit log that I'm getting a proper SlackId in the Slack API response. 

Any ideas on what might be wrong here? Perhaps there's a bug request open for this?Screenshot 2023-10-13 at 16.59.57.png

1 answer

1 accepted

3 votes
Answer accepted
TJ
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 13, 2023

Ok, I figured this out myself and it was a Slack App's misconfiguration on my end.

Sanjog Sigdel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 13, 2023

@TJ Can you please put screenshot or steps for the solution which worked for you. It will be helpful for other users.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events