We will be changing the JQL in some goals, and adding in new goals for our SLAs. When we go to add a new goal we get this,
There are XXXXXX issues in this service project. Recalculating SLAs for this many issues can take a long time (up to a few days sometimes), during which time SLAs and reports may not be accurate.
Does this mean that SLAs would get recalculated on resolved/closed tickets?
No, the recalculation of SLAs only happens on tickets that have an active SLA, it will not be recalculated on any resolved/closed tickets.
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