We migrated from servicenow, which came with a built in Change Mgmt calendar, and trying to implement the same in Jira Service Desk. We have Confluence, but will not purchase Team Calendar if needed. I can not seem to find a built-in Change Calendar in Jira Service Desk to reflect all scheduled change requests (past and upcoming) to review potential collisions as part of our CAB process. Any help is appreciated - thank you!
Welcome to the community. There is not a built in calendar like there is in service now. So there is no way to review if the change has any conflicts like the conflict calendar in service now. Team Calendar would provide something similar but it is still even a little different than what service now has. You can look at items like advanced roadmaps by Atlassian to help pan and schedule. Big Picture also works well. You might also just need something that is simple and there are a lot of different calendaring apps. Take a look at them here: https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=calendar
Hi @Diana Santiago , just came across this. I am on the product team of Jira Service Management and would like to say a change calendar is something we are working on and should be coming in this half of the year!
I would also love to chat with you on your change process today and how you are using Jira Service Management with your organisation's process. If you are interested feel free to reach out to me on firstname.lastname@example.org.
This goes for everyone else in the thread who will love to chat about using / thinking of using JSM for change management in their organisation. :)
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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