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Does Jira store deleted attachments. If yes, where?

sflores
sflores
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September 22, 2022

We found attachments with sensitive information and would like to know if deleted, where does it end up to purge completely.

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Joseph Chung Yin
Joseph Chung Yin
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September 23, 2022

@sflores -

Welcome to the community.  In Jira/JSM cloud env, once an object is deleted, then it is gone and not recoverable.  You may still want to contact Atlassian Support (https://support.atlassian.com) to obtain formal confirmation and data content storage (i.e backups) process.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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September 23, 2022

Hi @sflores ,

welcome to the Atlassian community!

All deleted items (attachments, issues) will be trashed from JIRA and there is no way to recovery them.

Hope this helps,

Fabio 

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Prince Nyeche
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September 22, 2022

No, Jira does not retain data of deleted content. Once you delete it, it is gone forever and there's no recovery for it. 

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