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Does Jira store deleted attachments. If yes, where?

sflores
sflores Sep 22, 2022

We found attachments with sensitive information and would like to know if deleted, where does it end up to purge completely.

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Joseph Chung Yin
Joseph Chung Yin
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Sep 23, 2022

@sflores -

Welcome to the community.  In Jira/JSM cloud env, once an object is deleted, then it is gone and not recoverable.  You may still want to contact Atlassian Support (https://support.atlassian.com) to obtain formal confirmation and data content storage (i.e backups) process.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Sep 23, 2022

Hi @sflores ,

welcome to the Atlassian community!

All deleted items (attachments, issues) will be trashed from JIRA and there is no way to recovery them.

Hope this helps,

Fabio 

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Prince Nyeche
Prince Nyeche
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Sep 22, 2022

No, Jira does not retain data of deleted content. Once you delete it, it is gone forever and there's no recovery for it. 

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