Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,366,272
Community Members
 
Community Events
168
Community Groups

Does Jira store deleted attachments. If yes, where?

sflores I'm New Here Sep 22, 2022

We found attachments with sensitive information and would like to know if deleted, where does it end up to purge completely.

3 answers

3 accepted

1 vote
Answer accepted

@sflores -

Welcome to the community.  In Jira/JSM cloud env, once an object is deleted, then it is gone and not recoverable.  You may still want to contact Atlassian Support (https://support.atlassian.com) to obtain formal confirmation and data content storage (i.e backups) process.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

0 votes
Answer accepted

Hi @sflores ,

welcome to the Atlassian community!

All deleted items (attachments, issues) will be trashed from JIRA and there is no way to recovery them.

Hope this helps,

Fabio 

0 votes
Answer accepted

No, Jira does not retain data of deleted content. Once you delete it, it is gone forever and there's no recovery for it. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS

Atlassian Community Events