Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Documentation innacurate. How to setup custom email for Jira service desk?

James Moffat
James Moffat
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 26, 2024

I've set up a Jira Service Management product and documentation is leading me to a dead end.

Can you provide step by step instructions on how to do this:

 

customer emails help@company.com

ticket created in jira

replies can be made to the user from within Jira and they are sent out via help@company.com

 

Answer
Watch
Like Be the first to like this
99 views

1 answer

0 votes
James Moffat
James Moffat
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 26, 2024

resolved

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events