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Disable all customer notifications for a specific organization

Luis Loaiza January 8, 2024

Hello

 

I need to disable all the customer notifications just for a specific organization. 

 

Is that possible without affecting the customer notification for other users/organizations?

 

Thanks! 

1 answer

1 vote
Kris Dewachter
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 8, 2024

Hi @Luis Loaiza ,

By default there is no way of configuring the customer notifications like that.

As a workaround, you could disable the default customer notifications, and create your own notifications via automation rules.

Best regards,

Kris

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