I'm looking at the release notes for Jira ITSM and there are a heap of features that I simply don't have access to. Is it the case that they haven't been released to me yet, or are they not available because I'm on a free plan?
Thanks Liam, should I have the full ITSM Service Management project type or just the Essentials type? It's not overly clear.
It also says that I can have multiple approvals based on service, and I'm struggling to find the information on how to achieve this. I'm using the template here: https://www.atlassian.com/software/jira/templates?product=jira-service-management&p=def92c5f-b1 but I then get redirected to a page with ITSM (Essentials) and can't select or find any other.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events