It is possible to delete the requests and restore the reference number.
I have created a new project and to verify that the flows and configurations work correctly I have created test requests, I would like to be able to delete and reset the reference number to be able to start using the project as new.
@Danilo Antonio Araujo Lopez -
Unfortunately, the issue number cannot be reset. It is a backend index number that auto increment by 1 when issue is created. So when an issue is deleted, the number will not be re-released again for the project.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
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Also you cannot re-direct the URL of the old ID to another ID - reference https://jira.atlassian.com/browse/JRACLOUD-34945
Having said the above, we are working with the Atlassian Team to address the ID issue as it is critical from a data backup and restore point of view.
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Short answer is no, you cannot reset the issue key number, in order to do that you would have to create a new project.
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