Delete a value of a custom field option

Carlos Ramirez February 14, 2024

Hi team,

 

What happen to the info of the tickets when I delete a value fo a custom field option

 

Tahnk you

1 answer

1 vote
Dexter de Vera
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February 14, 2024

If you delete the selected value from custom field, it will be set to empty/none because the value no longer exist.

Carlos Ramirez February 16, 2024

Thank you @Dexter de Vera 

 

So, What do you suggest for this case. I need no longer the user can select an specific value of the list.

But I can't delete it.

 

Thank you

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