Date time picker wrong format field

[Oleksii Hlushchenko]

Hello guys, 

We're faced that we unable to fill data and time for a new service desc project.

From the Jira screen it looks with a wrong format and from customers screen it shows 1970 year. Could you please help to define prticular format for datepicker and field.

Thanks in advance

[Oleksii Hlushchenko · Accepted solution]

Here is the solution

https://confluence.atlassian.com/jirakb/changing-the-date-time-range-picker-format-to-24h-format-604209962.html

Should be updated project settings and UI settings

[Oleksii Hlushchenko]

Thank you very much for your answer, 

I've just checked settings and looks like date-time picker has the same format as a field and also the settings

[Oleksii Hlushchenko]

[Oleksii Hlushchenko]

Also on SD side date-time picker is very strange:

[Morgan Folsom]

Hi Oleksii, 

Looking at the example on the screen, my first note is that 13/14/2019 isn't a valid date (there aren't 14 months). 

Date and date/time formats are globally defined in your Jira instance (by a Jira administrator). If you select a date/time from the picker to the right of the field, does it still not accept any information?

The date/time is set using Java SimpleDateFormat. 

For example, to compare: the default in my Jira server instance is: