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Date field in forms always based on mm/dd/yyyy regardless of user timezone

Hi there,

We have noticed that no matter where someone is the forms date format is mm/dd/yyyy.


This is fine for our US studio but in Australia people are mentioning it.  For me all my other date fields in JSM show dd/mm/yyyy except what comes on on the forms.

Is this a hard locked in format or where would I tell forms specifically to understand the timezone I am in.





1 answer

1 vote
Charlie Misonne Community Leader May 27, 2022

Hi Steven,

I'm afraid this is a system-wide setting that can be controlled by setting the

Here is an overview of notations in case you want to change the setting.

If your users are confused by the date format I recommend the ISO 8601 which is: year-month-day. The chance of mixing up months and days is less likely this way.

  • Example: 2022-05-27
  • %Y/%m/%e

Or you could use the day-month-year notation where month shows the 3 first letters.

  • Example: 27-MAY-20227
  • %e/%b/%y

Where abouts in the Admin area do I change that?

Charlie Misonne Community Leader Jun 07, 2022

Via system -> general configuration -> advanced settings

Direct url: https://<your-subdomain>

ah it seems we are already setup like that.  "

  • %e/%b/%y

is already in place.

JSM date fields being added via 'Forms' must have a hard date format that they stick to which is mm/dd/yyyy

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