Date field in forms always based on mm/dd/yyyy regardless of user timezone

[Steven Lees-Smith]

Hi there,

We have noticed that no matter where someone is the forms date format is mm/dd/yyyy.

This is fine for our US studio but in Australia people are mentioning it.  For me all my other date fields in JSM show dd/mm/yyyy except what comes on on the forms.

Is this a hard locked in format or where would I tell forms specifically to understand the timezone I am in.

Cheers.

[Charlie Misonne]

Hi Steven,

I'm afraid this is a system-wide setting that can be controlled by setting the jira.date.picker.javascript.format.

Here is an overview of notations in case you want to change the setting.

If your users are confused by the date format I recommend the ISO 8601 which is: year-month-day. The chance of mixing up months and days is less likely this way.

• Example: 2022-05-27
• jira.date.picker.javascript.format: %Y/%m/%e

Or you could use the day-month-year notation where month shows the 3 first letters.

• Example: 27-MAY-20227
• jira.date.picker.javascript.format: %e/%b/%y

[Steven Lees-Smith]

Where abouts in the Admin area do I change that?

[Charlie Misonne]

Via system -> general configuration -> advanced settings

Direct url: https://<your-subdomain>.atlassian.net/secure/admin/AdvancedApplicationProperties.jspa

[Steven Lees-Smith]

ah it seems we are already setup like that.  "

• jira.date.picker.javascript.format: %e/%b/%y

is already in place.

JSM date fields being added via 'Forms' must have a hard date format that they stick to which is mm/dd/yyyy

[Bobby Evans]

Hello, we are having the same issue in forms. How do we resolve this please?