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We would appreciate very much your ideas / recommendations on how to further investigate the following use case.
For the services we provide to our client, we need to keep uptodate copies of several thousands data sets / data objects.
All objects have the same set of characteristics, like name, size, etc (in total about 20).
On a regular basis, our client provides us with flat hierarchy data files (CSV or Excel) for the following requests:
We would like to replace the CSV- / Excel-based process.
Presumably with something build upon Jira Service Management, but we are open for other suggestions as well.
The volume of changes we need to process at once is relatively small, usually less than 10. No need for bulk edits, to process hundreds of data objects at once.
We are open for out of the box solutions build upon Atlassian features alone as well as features provided via marketplace apps.
Thanks a lot!