Data Manager Adapter Client (401 error)

Matthew Berzinskas
Contributor
November 20, 2024

I am trying to run a job in Data Manager Adapter Client based on this documentation:

https://support.atlassian.com/jira-service-management-cloud/docs/run-a-job/

I have generated an adapter token and identified my workspace id as required.

When running the job, I get a 401 error, which is typically an invalid credential error.

As the only credentials it is requesting are the token + workspace id, and these were copied directly from the data manager settings, I am curious what other credentials could be required (as there is not even a space or setting for additional login information).

Has anyone any experience with this? Or know what the error may be related to?

 

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JDemaio
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February 7, 2025

I'm also running into this issue. I can't seem to figure out what the problem is.

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