Hi,
We are using data center and need to include custom fields in automation rule emails.
We cannot get customfields to display. Have tried various formatting eg:
{{issue.fields.customfield_12345}}
{{issue.fields."Reason for Change"}}
{{issue.customfield_12345.names}}
{{issue.names.customfield_12345}}
{{issue.names.Reason for Change}}
{{issue.CustomField.12345}}
Not sure where we are going wrong. Would appreciate any help.
Thanks
Hi Josh,
For automation rules, just use: {{issue.customfield_12345}}
What type of field is it?
@JoshTheBoss zn Welcome i hope this doc helps you: https://confluence.atlassian.com/automation0802/smart-values-in-jira-automation-1283687184.html
HTH
Nicolas
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I did check that. Using the restAPI I can see that the customfield is - names.customfield_17939
When trying {{issue.names.customfield_17939}} - the email does send out but simply shows "names.customfield_17939" in the email.
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