Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,460,934
Community Members
 
Community Events
176
Community Groups

Dashboard gadget to search for issues opened by a customer

Hello,

 

Wondering if there is a way to add a gadget to my dashboard that has a search box, and I can type a customer name in that search box and then all tickets of that customer will be listed below.

2 answers

1 accepted

1 vote
Answer accepted

Dear @Mohammad Alhomsi , may be the following gadgets can help you meet the above:

 

Pie Chart gadget

 

jira-gadget-pie-chart.png

 

Issue Statistics gadget

jira-gadget-issue-statistics.png

 

The above gadgets do not have search option but they will list all the creators from your board, and you can click on any to filter Jira tickets for that creator only.

Hope the above helps!

Thank you @Abhay Gupta  this was really helpful, not exactly what I wanted but it is much better than searching manually every time.

0 votes
Rilwan Ahmed Community Leader Jan 23, 2023

Hi @Mohammad Alhomsi ,

Welcome to the community !!

In native jira, you cannot find any gadgets as per your requirement. 

One workaround I could suggest is to add filter results gadget  and add Reporter field to the list. 

Thank you for @Rilwan Ahmed for the prompt response, when I do that I have to predefine the creator in the filter before adding it to the widget. I was trying to leave creator field undetermined so I can search by customer name right from within the dashboard.

 

I have another question, every time I wan to search for tickets by a customer I had to go to Filters > Advanced > More > Creator > here I type the customer name.

 

Is there a way to make the Creator field fixed on the top of filter criterias so I do not have to click on the More  button

 

Screen Shot 2023-01-24 at 9.12.36 AM.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events