Dashboard for Resolved Issues By Day across global regions
For the last several months, I have been tracking resolved tickets by day of the week and across 3 different timeframes (2am - 11am CST, 11am - 9pm CST, 9pm - 2am CST, and Total). I use 4 different filters to pull this data now and have it delivered via email to me and then I manually enter these numbers into Excel.
Is there anyway I can accomplish this by using the built-in Dashboards? Any recommended add-ons that might accomplish this?
