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Murat
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 06, 2023

Good day.. I am new using Jira and trying to create a chart or few or dashboard that can provide me some type of metric(s) of my ticket(s).

 

We are currently using the following Client Portal fields within the ticket

- Requirements Complete Date

- In UAT Date

- Release Date

- Client Portal Requested Delivery Date

 

Here are a few things I am looking to do

1. Have a chart showing me the ticket, day it was open and how many days are left till the 10 business day SLA is met

2. With that same chart, I would like to see In UAT Date 

3. Lastly, the Release Date

 

I want to see if I am hitting my 10 day SLA target. Any guidance, I would greatly appreciate it. 

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