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Hello! Once a client submits a ticket through my service portal, they see the text, "Your request has been raised." and a link to the ticket. Is there anyway I could update this text?
Thanks in advance!
No, the message on the portal cannot be changed. Then only thing that you can change is the email that is also sent out to the customer.
I don't know that I accept the answer, but I understand it. Thanks for the knowledge, Michael!
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