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Customize Customer Portal search bar

MII Dewi September 16, 2022

Hi All,

where can I edit this words on customer portal?Capture.PNG Thanks.

4 answers

1 accepted

3 votes
Answer accepted
Kate Pawlak [Appsvio]
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 16, 2022

Hi @MII Dewi ,

Unfortunately, customization options are very limited. It's impossible to change it.

1 vote
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 19, 2022

@MII Dewi You can use an app in marketplace like Refined to make some portal customizations.  Those types of apps are not free though.

MII Dewi September 23, 2022

@Brant Schroeder 

thank you for the recommendation.

0 votes
Nino Kezherashvili November 29, 2023

Hello,

There's an add-on Better Search in Customer Portal which allows for the customization.

The plug-in also allows to configure where the search field should be visible on the customer portal, for example, you can enable the “search“ field on the main page of the help center or add the field for the specific project. Also, request types can be sorted with name by DESC or ASC.

For more details, you can view the article.

Also, if you have some questions regarding the application, please get in touch with us using our service desk.

BR,

Nino.

0 votes
Monika_Ciemiecka_Deviniti_Hexygen
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 17, 2023

Hi @MII Dewi 👋
Good news! We have already added such feature to our app. If you are interested, feel free to check it out - Theme Extension for JSM Cloud🧡

Zrzut ekranu 2023-02-17 o 17.58.47.png

Cheers,
Monika

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