Customer permission

[Tumelo Suzan]

I have added user as customer but they have access to make changes on the projects. How do i remove elevated rights for customer and give them read and comment

only

[Dirk Ronsmans · Accepted solution]

@Tumelo Suzan ,

That's odd, normally a customer can only create issues and add comments through the portal.

How exactly did you add them?

Did you provide them with a license?

Are they using the portal?

[Tumelo Suzan]

I have added them as customer.

Do we need license for adding customer?

I have created a team managed project and it doesn't show permission.

Can i change access on project from open to limited? will they have access to create ticket?