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Customer permission

Tumelo Suzan May 15, 2024

I have added user as customer but they have access to make changes on the projects. How do i remove elevated rights for customer and give them read and comment

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Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2024

@Tumelo Suzan ,

That's odd, normally a customer can only create issues and add comments through the portal.

How exactly did you add them?

Did you provide them with a license?

Are they using the portal?

 

Tumelo Suzan May 15, 2024

I have added them as customer.

Do we need license for adding customer?

I have created a team managed project and it doesn't show permission.

Can i change access on project from open to limited? will they have access to create ticket?

 

 

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