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Customer detail fields smart value

Nao Morita
Nao Morita
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September 5, 2024

Hi, 

I'm trying creating an automation in Jira Service Management, I want to get the value from the "customer detail fields", but I don't know how to describe smart value.

 

How can I do that?

Manage customer detail fields
https://support.atlassian.com/jira-service-management-cloud/docs/manage-customer-detail-fields/

 

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Rudy Holtkamp
Rudy Holtkamp
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September 6, 2024

Hi @Nao Morita and welcome to the community,

You can grep them via the rest api: https://developer.atlassian.com/cloud/customer-service-management/rest/v1/api-group-organization/#api-api-v1-organization-details-get

 

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