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Customer Accounts Issue after migration

Kevin Price February 23, 2024

We just did a migration (8pm last night CST) from JIRA server to cloud and our customers data returns nothing when we try to view profile. Any help to recover or fix this without having to invite and confuse several hundred clients?

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Jehan Bhathena
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 24, 2024

Hi @Kevin Price ,

Perhaps you can attach a Screenshot of the error or the missing profile's UI, based on that we can try to help out with more relevant information.

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CLOUD
PRODUCT PLAN
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