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Custom key

Thebe Lephallo February 29, 2024

Is it possible to create your own custom ticket ID and if so how?

1 answer

4 votes
Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 29, 2024

Hi @Thebe Lephallo 

Welcome to the community.

It is not possible. Project can have only one project key at a time and the ending part increases sequentially. If you need to give another key (ex; external reference no etc.) to issue, create a new field.

Thebe Lephallo February 29, 2024

Hi @Tansu Akdeniz thank you. how can i then link it to the issue

Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 29, 2024

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