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Custom key

Thebe Lephallo
Thebe Lephallo February 29, 2024

Is it possible to create your own custom ticket ID and if so how?

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Tansu Akdeniz
Tansu Akdeniz
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February 29, 2024

Hi @Thebe Lephallo 

Welcome to the community.

It is not possible. Project can have only one project key at a time and the ending part increases sequentially. If you need to give another key (ex; external reference no etc.) to issue, create a new field.

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Thebe Lephallo
Thebe Lephallo February 29, 2024

Hi @Tansu Akdeniz thank you. how can i then link it to the issue

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Tansu Akdeniz
Tansu Akdeniz
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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February 29, 2024

You are welcome.

Add a new custom field to a service project

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