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Creating a Superuser for an organisation

Deleted user November 28, 2022

We have a requirement to create one user within each organization that can see and possibly update all other tickets within their own organization, all other users in that organization should only see their own tickets. Is this possible?

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Joseph Chung Yin
Joseph Chung Yin
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November 28, 2022

@[deleted] -

Based on my experience, unfortunately it is not possible in JSM Cloud.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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