Created dashboard is not showing for the shared users or even when updated as My Organization

Sharan Kumar Sagi May 31, 2024

Unfortunately, one or more of your preferences are now unavailable. Please update your preferences, or remove gadget by clicking delete from the title bar above.

  • An error occurred while generating the response.

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Valerie Knapp
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May 31, 2024

Hi @Sharan Kumar Sagi , welcome to the Atlassian Community and thanks for your question.

Please can you share a screen of the dashboard? An anonymised version is fine.

Are many dashboards impacted? Do you have a suspicion about which gadget is causing the issue? Have you tried removing one and republishing?

Please share your feedback so we can assist you

Sharan Kumar Sagi May 31, 2024

image (32).png

 

Used Pie chart here but still even for the filtered list on dashboard as well, its showing the same when shared to others.

 

Permissions also given from "Rename or share".

Valerie Knapp
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June 2, 2024

Hi @Sharan Kumar Sagi , thanks for your feedback. Please can you verify if any workflows have been recently modified? This sounds to me like the gadget is searching for a status, for example, that perhaps has been removed

Sharan Kumar Sagi June 2, 2024

@Valerie Knapp But the same dashboard is coming all fine for me without any changes.

 

To the organization or to the members whom I shared and given permissions on "Rename and Share" - Its not reflecting.

Valerie Knapp
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June 2, 2024

Hi @Sharan Kumar Sagi , ok, do these people have JSM licenses or permission to view the filters for the gadgets?

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