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Created and resolved chart

Iryna Dumych July 8, 2024

Hello, 
I am building a dashboard for my team and i want to see the overview of the created and solved tickets for the last 30 days. The created and resolved gadget  was added to the Dashboard but i can see also the forecast for the future how many tickets will be solved/ created. Could you please advise how to switch off this forecast?

 

Thank you 

 

Regards, 

 

Iryna 

 

Adding the Created vs Resolved Gadget | Atlassian Support | Atlassian Documentation

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 8, 2024

Hi @Iryna Dumych , I am not sure exactly what your expectations are but that gadget does have a trend line that can be included. Maybe you have enabled but you are expecting something different?

Iryna Dumych July 8, 2024

Thank you, Jack, for the information, but is it possible to see only the data for the last 30/90 days, not the forecast for the future: ​Closed -opened.png

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 8, 2024

Can you share the screenshot of the gadget configuration screen please?

Iryna Dumych July 8, 2024

sureconfiguration. png.png

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 8, 2024

it makes no sense that you are seeing date to be on today. I would be interested in seeing what data is feeding that chart. If you click on the dots on the line beyond today and select view in navigator what is displayed?

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 8, 2024

Somehow it seems that some issues were created in the future. Someone possibly messing with the time....or a bug. I am interested in this data point...

IMG_4323.jpeg

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Iryna Dumych July 8, 2024

Thanks, Jack, for the information. We updated the created date by importing Key, summary and created date, now issue is solved. thanks for a pice of advice. 

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