I have a service desk ticket that has a list of checkboxes:
- Option 1
- Option 2
- Option 3
If the user selects Options 2 and 3 when they submit the service desk ticket. I want to:
1. Create a new task in a separate project Kanban Board
2. Create 2 subtasks on this task with the titles:
a. Option 2
b. Option 3
I'm having trouble figuring out how to use the created issue as the parent issue in the for-each branch.
Here is a pic of my automation:
Hi @AnonymousHousePlant - The Advanced branch is not going to work in this case. You'll need to branch on the created issue to then create subtasks for it. Can you please share screenshots of the variables and existing branch so we can have a better understanding of what's going on and perhaps provide an alternate approach?
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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