Create Advanced dynamic JSM form in jsm cloud.

Mahalakshmi Sivasamy January 2, 2025

Hi All,

 

We are looking for an addon that can help us in creating advanced JSM forms with the following specifictions,

 

1) combining multiple forms in a single request

OR

2) Having multiple tabs in the JSM form

OR

3) Having a next button before submitting the form.

4 answers

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 5, 2025

Hi @Mahalakshmi Sivasamy  - You need to provide some more context around what you are actually trying to accomplish. What is your process? How would users interact with the form(s)?

Mahalakshmi Sivasamy January 6, 2025

Hi @John Funk ,
We are developing a dynamic Jira Service Management form to streamline request submissions through the customer portal. This initiative aims to enhance user experience and improve usability, specifically designed for non-licensed users to submit their requests efficiently.

At this point we have a lengthy form that displays all the fields which is not easy for users to work with.

0 votes
Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 3, 2025

Hi @Mahalakshmi Sivasamy, Previously, we used "Extension for Jira Service Management," but now we have started using native forms.

Mahalakshmi Sivasamy January 6, 2025

Hi @Manoj Gangwar , Thank you for your time on this, We are using JIRA native forms now. But we are looking for some extensive features on top of it.

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 3, 2025

hI @Mahalakshmi Sivasamy 

For whom this app is intented to be used by? Customers or users? And kindly confirm that your need is something "Survey-ish". You want users to fill surveys using multiple pages.

Mahalakshmi Sivasamy January 6, 2025

Hi Alex,

Thsi app will be used by customers to submit the form. And form is not just a survey, it is a requirement submission form through jira service management.

0 votes
Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 3, 2025
Mahalakshmi Sivasamy January 6, 2025

Hi @Sebastian Krzewiński , Thank you for your time on this.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events