It said "Your request could not be created. Please check the fields have been correctly filled in."
Previously was fine and I did check the workflow. There is no validation rule for creating a new ticket.
It may not have anything to do with your WF. Did you check for required field setup in your Field Configuration Scheme? In addition, check your Request Form setup to ensure all fields are setup properly.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
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