Could I add function -link issue for customer portals?

Ray Chen
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December 3, 2023

We link a lssueA for lssueB, could we show it for customer?

many thanks!image.png

3 answers

1 vote
Mayuresh Kamble
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December 3, 2023

Hi @Ray Chen ,

Welcome to the community!

Currently this is not possible in Jira natively however there is a feature request raised here which you can upvote.

Regards,
Mayuresh

Ray Chen
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December 3, 2023

Hi @Mayuresh Kamble 
Got that! 
So many thanks!

0 votes
Kate Pawlak _Appsvio_
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December 4, 2023

Hi @Ray Chen ,

As @Mayuresh Kamble wrote, there is no natively possible. You can display linked issues on the request details view using our app Feature Bundle for Jira Service Management. This app also provides many useful features for customer portal, not only presenting linked issues.

0 votes
Marc - Devoteam
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December 4, 2023

Hi @Ray Chen 

Welcome to the community.

As @Mayuresh Kamble mentions there is a feature request for this.

There are also apps on the marketplace that can already provide this, see as example;

Extension-for-jira-service-management 

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