Need help correcting the configuration of the Customer Invite Notification to match the configs specified in Customer Notifications - actual email appears to be default JIRA user account notice, not specific to Service Desk.
We have configured our Customer Invite email within Project Settings - Customer Notifications, however when adding a new service desk customer from People - Add People the email received by the customer is not in the format specified in Customer Notifications.
Configurations are as follows:
Customer Notifications - Customer Invited - Enabled
Customer Permissions - Only customers my team adds to the project
What we think the Invite Email should look like:
What the Invite Email actually looks like:
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