I have a weekly reminder email sent out via Automation and want to return the name of the IT assignee which is a custom field I've added. The field type is: User Picker (single user)
In Jira Service Management this correctly displays my name, but in the automation it is returning the user ID, example below:
IT Assignee: 61d3f9b67c6f980070417056
The smart values I have tried in my automation are:
IT Assignee: {{issue.customfield_10775}}
But I am guessing I somehow need to link this back to the actual display name of the user? I did try adding a .DisplayName on the end of the smart value but that didn't work
Any help appreciated, thanks
Hello @Andy Bain
This document provides information about the attributes you can access for a User.
https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/
To get the email address for the user you could use
{{issue.customfield_10775.emailAddress}}
Thanks. I had looked at that before and it seems I was missing something simple
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