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Connect / sync tickets with our external developers

Bart Maatje
Bart Maatje January 18, 2021

Hi,

 

We are reviewing Jira Atlassian to use for our internal servicedesk.

We are looking for a solution that we can connect or sync our tickets with our software developers in an other Jira servicedesk. both servicesdesks are running on the cloud platform.

 

Can someone here give me more information about is?

 

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Iago Docando
Iago Docando
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January 18, 2021

You  have plenty of solutions in the marketplace. Hopefully at least one of them suit your needs and adjust to your budget.

https://marketplace.atlassian.com/search?query=jira+to+jira

Try doing more searches. Integration, sync, etc. those kind of keywords

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Bart Maatje
Bart Maatje January 18, 2021

Thanks, we will have a look on it

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Laura Campbell _Seibert Media_
Laura Campbell _Seibert Media_
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January 18, 2021

@Bart MaatjeYour software developers are on a different Cloud instance? Not a Software project on the same instance as your service desk? Just curious about your use case.

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Bart Maatje
Bart Maatje January 18, 2021

Our developers are a third party company, they work with Jira Atlassian as well.

They have their own instance.

 

We would like to have our tickets (the ones that need action from the developer), synced with the Cloud instance of this third party.

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