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Confluence PDF Generation access denied error

Ryan Fung
Ryan Fung
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August 27, 2024

Hi 

When I try to export a Confluence page in a PDF format, I get a non-compliance Access Denied message. The functionality was previously working. 

Does anyone know what might be causing the  problem?  

 

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abuislam
abuislam August 27, 2024

The 'Access Denied' error could be due to changes in permissions or restrictions on your Confluence instance. Double-check if any recent updates or changes might have affected your access rights. Also, ensure your user role has the necessary permissions for PDF exports. If the issue persists, contacting your Confluence admin or support might help resolve it.

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Ryan Fung
Ryan Fung
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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August 27, 2024

Thank you for the above! I will check this with the IT Support team. 

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