Configure only notificacion send to Reporter and Request participants

[Easyprof Support]

At the moment every notification is sent to the whole organization and that is a problem for us. I would like the notifications to be sent only to the Reporter and Request participants of the issue.

Can you tell me how to configure this theme?

[Hans Polder]

Hi and welcome to the community!

Can you share some screenshots of your configuration (redacted where needed)?

Please also refer to https://support.atlassian.com/jira-service-management-cloud/docs/what-notifications-do-my-customers-and-service-desk-team-receive/.

Here, you can find a lot of information on how to set up your notifications. We'd be willing to assist, but we need some more information and context to give a better answer. Keep in mind that we are fellow users and not Atlassian employees, hence we don't have access to your environment :)