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Condicionales

Nicole Arriaza January 20, 2025

Hola!

Tengo un proyecto de asistencia en Jira Service Management y me gustaría implementar condiciones en los campos.

Es decir, tengo un campo A con varias opciones, y dependiendo del valor seleccionado en ese campo, quiero que se muestren solo ciertas opciones en el campo B.

  • Intenté hacerlo utilizando automatizaciones, pero no fue posible.
  • También probé con formularios, pero no se puede, ya que solo permiten crear condiciones para mostrar o esconder campos completos, no para filtrar las opciones de un campo específico.

De antemano, agradezco su ayuda :) 

1 answer

0 votes
Valerie Knapp
Community Champion
January 20, 2025

Hi @Nicole Arriaza , welcome to the Atlassian Community and thanks for your question.

I think the best thing for your use case would be to use Behaviours in ScriptRunner - https://marketplace.atlassian.com/apps/1228522/behaviours-scriptrunner-for-jira-cloud?hosting=cloud&tab=overview 

Otherwise, something might be possible with automation but it wouldn't be so easy. You might have to do a one to one mapping with if or conditions, so if value a = 1, set value B = red, value a = 2, value B = green. 

Do you have budget to use an app for this? Or do you have to use standard functionality? 

Best wishes 

Nicole Arriaza January 23, 2025

Muchas gracias!!!

Like Valerie Knapp likes this

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