Condicionales

Nicole Arriaza
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January 20, 2025

Hola!

Tengo un proyecto de asistencia en Jira Service Management y me gustaría implementar condiciones en los campos.

Es decir, tengo un campo A con varias opciones, y dependiendo del valor seleccionado en ese campo, quiero que se muestren solo ciertas opciones en el campo B.

  • Intenté hacerlo utilizando automatizaciones, pero no fue posible.
  • También probé con formularios, pero no se puede, ya que solo permiten crear condiciones para mostrar o esconder campos completos, no para filtrar las opciones de un campo específico.

De antemano, agradezco su ayuda :) 

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Valerie Knapp
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January 20, 2025

Hi @Nicole Arriaza , welcome to the Atlassian Community and thanks for your question.

I think the best thing for your use case would be to use Behaviours in ScriptRunner - https://marketplace.atlassian.com/apps/1228522/behaviours-scriptrunner-for-jira-cloud?hosting=cloud&tab=overview 

Otherwise, something might be possible with automation but it wouldn't be so easy. You might have to do a one to one mapping with if or conditions, so if value a = 1, set value B = red, value a = 2, value B = green. 

Do you have budget to use an app for this? Or do you have to use standard functionality? 

Best wishes 

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