Como puedo hacer visibles los SLA en el portal?
Sergio David Bolivar
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1 answer
Fernando Eugênio da Silva
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@Sergio David Bolivar , Welcome to the Atlassian Community!
Currently these are all the fields that you can customize in the Customer Portal to be displayed to the user
To know how to customize these columns, please, follow the guide: Customize the columns in your customers' requests list | Jira Service Management Cloud | Atlassian Support
About the subject of your question, SLA is not an available option to be displayed in the customer portal by nativately.
There's some apps who can give you this feature in the Atlassian Marketplace, the most famous app is: Extension for Jira Service Management | Atlassian Marketplace, but feel free to look for other apps who offer similar resources.
Hope this helps you :)
Kind regards,
Fernando
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