Comments not showing in email notification
Frank Palmisano
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1 answer
Ismael Jimoh
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I will check if the email notification for the public commented added is not corrupted.
Go to public comment added configuration in the project settings page (you need to be the project administrator):
- Your project
- Project settings
- Customer Notification
- Click edit for Public Comment added
Verify that the template is not broken.
The default is something like:
If the following persists despite rebuilding the whole configuration, then I would suggest raising a ticket with Atlassian because this should not be the case.
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