I'm cloning issues from JSM to JS for support from our dev team. I've created a rule in JS that creates a comment containing hyperlinks for a client based on component. The trigger for this rule is run when an issue is created, and this rule does not run when an issue is cloned into JS from JSM. How can I have this rule be applied, change trigger or other fix, so that I can have this comment be applied when the issue is cloned into JS?
Hi @Nate Dickinson , I guess you use Automation, right? Can you share the configuration? Screenshot is enough...
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