Hi there!
I'm trying to set an automation that every time user comments with a number it'll trigger another comment on the ticket.
Since I use Atlassian Assist, comments from users that are not part of the project will be posted as Atlassian Assist with: [On behalf of @User]
That's why I'm using {{comment.body}} exactly matches regex ^(\[.*?]\s?)?1$ instead of {{comment.body}} equals 1
But something is off with this regex because is not working, does anyone knows what is wrong?
Hi @sueli lao
Can you try the following smart value in the "First value" field?
{{issue.comments.last.body}}
It will try to retrieve the last comment added by the customer.
Regards,
Marini
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.