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Comment automation using regex

Hi there!

I'm trying to set an automation that every time user comments with a number it'll trigger another comment on the ticket.

Captura de Tela 2022-06-16 às 12.39.49.png

Since I use Atlassian Assist, comments from users that are not part of the project will be posted as Atlassian Assist with: [On behalf of @User]

Captura de Tela 2022-06-16 às 12.41.15.png

That's why I'm using {{comment.body}} exactly matches regex ^(\[.*?]\s?)?1$ instead of {{comment.body}} equals 1 


But something is off with this regex because is not working, does anyone knows what is wrong?

1 answer

Hi @sueli lao 

Can you try the following smart value in the "First value" field?


It will try to retrieve the last comment added by the customer.



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