Columns

[Катаев Артем]

Hi.

Please help to set up columns on the user portal.

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Катаев Артем ,

here an useful article https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-columns-in-your-customers-requests-list/

Fabio

[Катаев Артем]

Thanks!

[Fabio Racobaldo _Herzum_]

you're welcome @Катаев Артем 

[Aleksandra Bosacka _Deviniti_ · Accepted solution]

Hi @Катаев Артем 

It's Aleksandra from Deviniti 👋

If you're looking for more customization of the columns available to customers on the requests list, and you're open to using a plugin, I encourage you to check out our My Requests Extension for JSM app.

It allows you to add, change and reorder the displayed columns on Requests list, but also sort requests by any column and use quick filters to navigate through the page.

Feel free to try it yourself!

Cheers,
Aleksandra

[Катаев Артем]

Thanks! Have a nice day!

[Aleksandra Bosacka _Deviniti_]

I'm glad that I could be of help, @Катаев Артем!