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I have a question. I am trying to create an automation which closes issues which are in the status Resolved or Cancelled for 7 days.
I tried this JqL but did not work:
(project = XXX AND status IN (resolved, cancelled) AND updated < startOfDay(-7))
Transit issue to Closed
this is on the logs
I the trigger of the automation there is a tickbox saying "Only include issues that have changed since the last time this rule executed". Is that ticked? If it is, you can try to untick that and run the automation once more.