Clone tickets on a monthly basis automation

[Cristian V]

For a Classic software project type, I'm interested in having either some Jira Automation or even a piece of code that I can run on a monthly basis that will duplicate a set of existing tickets.

Ideally, I'll be able to add a text in the new cloned tickets, but just being able to clone them would be more than helpful.

Can anyone please point me in the right direction on how to achieve this?

[Flavien Gache]

Hi Cristian.

To achieve this you could use Automation. Go to your project settings and click on the third tab on the left (Automation).

Then, select a trigger to... well trigger your rule. :) It can be the moment when you create the ticket, the moment the ticket is transitioned etc... Or even a scheduled trigger (ex : every month, do this rule).

After selecting your trigger you can select either a condition ("if my ticket is in status x for example") or directly the clone action (select the action block and the clone ticket option).

I suggest you try the automation rule to get familiar with it before conceiving your final rule. If you have more specific demands I'll be happy to help.

Let me know ;)

[Cristian V]

Hi Flavien,

Thanks for the reply! I started looking at the Automation after sending this, will give it a try.

[Rodney Dsouza _Atlassian Certified Expert_]

I semi-successfully automatically clone my issues on a daily, weekly or monthly basis - depending on whether the issue has a "dailyrepeating", "weeklyrepeating" and "monthlyrepeating" Label.

You can set the due date of your new issue using something like

{{issue.duedate.plusDays(1)}}

or

{{now.plusDays(1)}}

The problem I have currently is: There is no "clones"/"is cloned by" Link created by Jira/Automation.  THIS SEEMS LIKE A BUG TO ME (I would like it to work like any other clone action).   IS THIS A BUG or a FEATURE??

[Khira Niemeier]

How did you manage to clone them? Because i had issues to get the Clone Issue part of the Automation working, if the automation trigger is a Scheduled date.