You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I just want to some clarification regarding transition and automation using issues transitioned.
1) If you're updating a custom field in the post function of a newly created issue does the change commit before FIRE ISSUE CREATED event?
2) When a newly created issue transition to the next status after creation does the automation read that as an issue transitioned? Or only manually transitioned issue only trigger automation rule that use this trigger.
Scenario: I have a post function that updates custom field and I want the automation to read the custom field. It doesnt seem to work. I tried to use trigger transition and using the first workflow status after creation as a trigger but it doesn't seem to recognize the transition.
Hi @C M
What you could do in the automation set the trigger on Issue Created and the next step is to use the action Re-Fetch Issue Data.
This will get the data of the created issue, then you should be able to read the input of the custom field.
Hi @C M
The copy values needs to be at least after the actions 3 and 4.
To get to the solution and mitigate, make a copy of your automation and change edit action on the if and else condition.
If need to match add a comment, say success and other not successful.
But it can simply be a timing issue, that the copy action you do n the post function is taking to long before the automation already actions