Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Clarification Regarding Single Sign-on Integration

Deleted user May 5, 2023

Currently on a free plan but considering getting the subscription if our end users are able to use SSO to sign in to the portal site. 

Configure SAML single sign-on with an identity provider | Atlassian Support

The documentation on the site doesn't make it clear if this SSO support is just for our internal agents or can be used by our end users. 

Answer
Watch
Like Be the first to like this
337 views

1 answer

0 votes
Brant Schroeder
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 6, 2023

@[deleted] Are your end users (customers) and agents on the same identity provider?  If they are then it will also work for them.  

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events

    See all events