Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

ChatGPT and Jira Service Management Integration

Mayur Gaikwad_Tech PMO May 9, 2023

How can we integrate ChatGPT and Jira Service Management such that where a customer can have conversation with a bot which is powered by ChatGPT and post discussion a ticket gets created. 

2 answers

0 votes
eesel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 18, 2024
0 votes
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 9, 2023

Hey @Mayur Gaikwad_Tech PMO 

You might not need to, I suggest taking a look at Atlassian Assist (https://marketplace.atlassian.com/apps/1220442/atlassian-assist?tab=overview&hosting=cloud)

and also Atlassian Intelligence which was announced on Team 23

http://atlassian.com/ai

Andrew Boeger May 17, 2024

We've deployed Atlassian Intelligence here via Assist and watching current capabilities of ChatGPT 4o today - Atlassian's product provides very little "modern" value. 

Atlassian leaves all the training, designing, and content creation behind the chatbot to you, the admin. Vs simply connecting your users to existing bots that are already trained and can do far more than you could ever train your Atlassian bot to do. 

I'm currently looking for the best way to shut off Atlassian Assist and use a custom ChatGPT integration.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events