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Chat Emoji Shortcuts Limitation

Wael November 8, 2023

Hello, recently migrated from Halp to JSM, and just like in Halp recipes, I would like to create emoji shortcuts, I've searched through a lot of articles to confirm if there are any limitations to these rules in terms of how many emoji shortcuts can one create per project. Does anyone know?

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Matt Rugamas
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 25, 2024

Hey Wael!

Emoji shortcuts are actually moving to Jira Automation by June 4th, 2024

If your projects rely on existing emoji shortcuts, you have until June 4, 2024, to create similar rules in Jira automation. You can edit your existing shortcuts or create new ones until this date, however, we’d recommend creating new rules in automation instead.

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