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Changing the description of a custom fields / aftermath

Edited

I changed the description for some of my custom fields,to not have a description. What exactly do I need to do , for this to be updated on my request types that use these fields? Not sure what to do next and where. 

I still see the description for the fields I cleared it out on. 

 

Reindexing.png

1 answer

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3 votes
Answer accepted
Melo Community Leader May 18, 2022

Hi Sierra,

If you're talking about the description when creating a request through the portal, then you need to change it at the request type-level - Project Settings>Request Type>Request Form>Edit or remove "Field help".

Source: https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-fields-of-a-request-type/

If the description is on the Agent (Project) view, besides the custom field configuration, you should also check the field configuration scheme associated with your issue type/request type. Project Settings>Field>Edit Fields

Source: https://support.atlassian.com/jira-cloud-administration/docs/configure-a-field-configuration-scheme/

Please let me know if that helps.

Cheers,

Melo

Thank you , yes. 

Like Melo likes this

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