Hi All,
I'd like to change the default behaviour of the View Open/View Closed in Organizations view:
Currently the JQL filter effectively looks for reporters in an organization. This causes us problems when reporters belong to multiple organizations, so the results are inaccurate as they show tickets logged for other organizations.
I can't see where it is possible to change these default JQLs as they appear to be hard coded into the system.
Hi George,
You cannot modify the list per Organization. I don't think Atlassian planned on having a single user in multiple organizations as such. You can over a suggest/feature request:
Hi George,
From my knowledge, there isn't a way to configure these two links for each organization. Instead, you could 'hardcode' customized filters to get the desired results.
I quickly checked JAC (jira.atlassian.com) but didn't manage to find a raised suggestion for this customization. A suggestion would be to reach out to Atlassian Support as they can maybe find this quicker, or if the suggestion doesn't exist, they can raise one for you and will share the link.
Cheers,
Tom
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I agreed with what @John Funk stated. You can follow-up with Atlassian Support and raise an enhancement support for the functionality/feature that you are looking for.
Best, Joseph Chung Yin
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